Policy sections

Data, records and consent

Information we collect

We collect only the information needed to deliver consultations and to send necessary communication about your enquiry or arrangement.

Consent before messaging

Advice by phone, SMS, or WhatsApp is only provided after we have verified your explicit consent. You may withdraw that consent at any time.

Records and retention

Client records are maintained to support consultation continuity and are kept only for as long as required for that purpose and any applicable legal obligations.

Security and confidentiality

We apply strict standards to keep records secure and confidential, limiting access to people who need it to provide your guidance.